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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bill Curry

September 15, 2023

4  out of  5 rating by Bill Curry
"Always friendly and helpful staff"

Diana Hudson

September 13, 2023

5  out of  5 rating by Diana Hudson
"This agency saved me $60 dollars a month for my plan and being a senior on a fixed income that makes a huge impact. Also extremely pleasant to speak with and did not hesitate to fully explain any questions I had"

Donna Wolfe

September 13, 2023

5  out of  5 rating by Donna Wolfe
"Taylor Shepherd and the people in his office are very helpful. I would recommend them to everyone!!!"

Allen Collins

August 17, 2023

5  out of  5 rating by Allen Collins
"Best insurance people I've business with"

pablodelgato

August 16, 2023

5  out of  5 rating by pablodelgato
"They are very helpful"

Mike Contraguerro

August 15, 2023

5  out of  5 rating by Mike Contraguerro
"Taylor Shepherd is a man of his word and puts his customers first. He took care of me as if I was family. Highly highly recommend! Thank you Taylor!!"

Michelle Hercules

July 24, 2023

4  out of  5 rating by Michelle Hercules
"Great insurance company.. I had really low rates and great customer service!! Emily and Megan are great 😃"

Brandie Williams

July 11, 2023

5  out of  5 rating by Brandie Williams
"Taylor and his team take good care of us!"

Tim Smith

June 2, 2023

5  out of  5 rating by Tim Smith
"Plesent to deal with and made sure I was happy with everything"

Antonio Romano

May 24, 2023

5  out of  5 rating by Antonio Romano
"Each experience I've had here has been great. This is a professional office; the representatives (and agent) are courteous, knowledgeable and highly-efficient. The product and prices are great and meet my family's insurance needs. Very highly recommended."

Marcel Burke

March 14, 2023

5  out of  5 rating by Marcel Burke
"So far I love State Farm"

Horace Griffith

March 14, 2023

5  out of  5 rating by Horace Griffith
"Being on a fixed income the rates I received really helped my bottom line"

Hannah Hicks

December 2, 2022

5  out of  5 rating by Hannah Hicks
"I’ve been working with Taylor and his team for a few years now, for both my personal insurance and business insurance, and I can’t say enough good things about them! They are extremely helpful anytime I need something or have questions! I really appreciate the level of professionalism that I’m met with anytime I go into the office or call in… And they are always always happy to help! My husband and I will continue to be clients of Taylor’s and highly recommend him and his team!"

Josh Bandy

October 6, 2022

5  out of  5 rating by Josh Bandy
"The friendly, personal conversation is a huge change for me. I love that I am able to speak to the same person that signed me up."

Jacob Brill

July 27, 2022

5  out of  5 rating by Jacob Brill
"Been with Taylor and his StateFarm team for a while now. Always very helpful and quick to answer any questions whenever you need it!"

Rhys Rogers

July 27, 2022

5  out of  5 rating by Rhys Rogers
"I had Cole Clutter give me a quote to see if he could do anything to pry me from Geico. He was able to set me up with identical coverage on both of my vehicles, as well as setting me up with renter's insurance and a life insurance policy for just $25 a month! I couldn't believe it. Cole is the guy to go to at this agency. Couldn't be happier with my products now."

Anna Phillips

June 3, 2022

5  out of  5 rating by Anna Phillips
"Taylor is a top notch agent! highly recommend."

Fletcher Stephenson

June 3, 2022

5  out of  5 rating by Fletcher Stephenson
"Very friendly and always helpful"

Devan McClure

June 1, 2022

5  out of  5 rating by Devan McClure
"Great place, very friendly, and easy"

Allysha VanScyoc

May 9, 2022

5  out of  5 rating by Allysha VanScyoc
"I could not ask for a better insurance company. Taylor and his team have saved us so much money over the years. They go above and beyond to make sure every client is taken care of. So happy to be a part of the State Farm Fam!"

Evan Hewitt

May 5, 2022

5  out of  5 rating by Evan Hewitt
"Small town insurance agent is the way to go! Taylor is extremely knowledgeable, proactive, and very caring! Our community is lucky to have him!"

Howard vanscyoc

May 5, 2022

5  out of  5 rating by Howard vanscyoc
"If Taylor and his great group of helpful people can not help you I am not sure who could"

Jamie Burch

May 3, 2022

5  out of  5 rating by Jamie Burch
"Taylor and his group have been amazing!! Glad to have them as our agent"

Zane Lilley

November 15, 2021

5  out of  5 rating by Zane Lilley
"Since switching to Taylor and State Farm, I have been very pleased with the service I have received and the responsiveness of the employees who work there."

Daniel Estep

November 7, 2021

5  out of  5 rating by Daniel Estep
"Taylor Shepherd and his team have always been responsive and went the extra mile when I needed them - plus he saved me a load of money when I switched to State Farm. Highly recommend!"