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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elaina Robey

August 20, 2026

5  out of  5
rating by Elaina Robey
"I was paying $300 for auto insurance for two of my vehicles. Needed to save some dollars I put in my info and the lowest quote I received was from State Farm. Quote was for $115 ish then add life insurance for a grand total of $143 a month for my life and auto insurance. I sold one of my vehicles and lost my bundle discount. They still managed to have me paying less than before. Now with one vehicle full coverage and life insurance, I pay $120 a month"
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fire

August 20, 2026

5  out of  5
rating by fire
"Emily made the process of adding and removing vehicles on my policy very simple. Explained everything throughly. Reminded if there were and questions or concerns just to call and someone would help."
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Thomas C Glover

August 17, 2026

5  out of  5
rating by Thomas C Glover
"I've had them for over 4 years and they have been wonderful."
We responded:
"Thank you for the review and your business Mr. Glover! "
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Mia Doaks

August 17, 2026

5  out of  5
rating by Mia Doaks
"I have never had any issues with State Farm. I have locked my keys in my car several times. When I call there is never a problem and the service is always fast and safe."
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Jay Duerr

August 15, 2026

5  out of  5
rating by Jay Duerr
"Such great people there. Very helpful."
We responded:
"Thanks Jay! We appreciate you!"
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Jeri Duerr

August 15, 2026

5  out of  5
rating by Jeri Duerr
"Wonderful service!
Such nice folks."
We responded:
"Thanks Jeri! Hope you are well 😊"
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A C

August 15, 2026

5  out of  5
rating by A C
"I’ve been with this Agency for years. The staff is so helpful and polite."
We responded:
"We appreciate your business, and thank you for the review!"
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Bonnie Smith

August 13, 2026

5  out of  5
rating by Bonnie Smith
"I have always had a wonderful experience with state farm the staff is exceptional always friendly and ready to help."
We responded:
"Fantastic to hear Bonnie, thank you so much for your business! "
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Trista Parsons

August 7, 2026

5  out of  5
rating by Trista Parsons
"Everyone at Taylor Shepard State Farm is wonderful! I never have a bad experience and they are always helpful and in a timely manner."
We responded:
"Thank you Trista!! "
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Mary Paige

August 7, 2026

5  out of  5
rating by Mary Paige
"Very friendly and helpful."
We responded:
"Thanks so much for the review Mary!"
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Krystal Bell

August 6, 2026

5  out of  5
rating by Krystal Bell
"Very helpful and friendly! Reasonable priced insurance saves me 300$ a month from my old insurance!!!!"
We responded:
"That’s amazing to hear Krystal! Thank you so much for the review. Love to hear of the great savings"
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Brandy Hopkins

July 30, 2026

5  out of  5
rating by Brandy Hopkins
"The people are very helpful and polite."
We responded:
"That’s fantastic to hear Brandy, thank you! I appreciate the review and your business!"
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Allen McPeek

July 28, 2026

5  out of  5
rating by Allen McPeek
"Ashley help us save money thanks for the help"
We responded:
"Thanks for the review Allen! Great to hear you saved some money "
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Bill Hall

July 24, 2026

5  out of  5
rating by Bill Hall
"I have found everybody at this agency to be knowledgeable and very helpful. I highly recommend them."
We responded:
"Thank you Bill! We appreciate the kind words. - Taylor "
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Jeremy Ewart

July 22, 2026

5  out of  5
rating by Jeremy Ewart
"The girls in the office are very knowlegable and kind!! Definitely recommend."
We responded:
"Thank you Jeremy! We wouldn’t be the #1 State Farm agency in the state without them. We appreciate your business!"
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Cora Piercy

July 22, 2026

5  out of  5
rating by Cora Piercy
"She was so helpful, kind and patient 10/10 will always recommend!!"
We responded:
"Thank you Cora! Our staff strives for this, so great to hear. Appreciate your business!"
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Sarah Morgan

July 21, 2026

5  out of  5
rating by Sarah Morgan
"Ashley was very helpful in setting up a claim"
We responded:
"Thank you so much for the review Sarah! We’ll always do whatever we can to make it easier on you. "
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Megan Chambers

July 21, 2026

5  out of  5
rating by Megan Chambers
"Amazing team! Great to work with, so helpful, and handle requests very quickly. 5 stars+!!"
We responded:
"You would know all about it! Haha thank you for the review Meg!"
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Amanda Blatt

July 17, 2026

5  out of  5
rating by Amanda Blatt
"Everyone is have worked with was very helpful."
We responded:
"Great to hear Amanda! Thank you so much for the review and your business!"
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Amelia Hart

July 15, 2026

5  out of  5
rating by Amelia Hart
"Lovely ladies in the office!"
We responded:
"They are! Thank you so much for the review Amelia!"
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Tom Herron

July 10, 2026

5  out of  5
rating by Tom Herron
"I have had insurance for years with Taylor shepherd.they are great people to work with
And always very helpful
Thank you"
We responded:
"We’ve been together a decade+ now! Appreciate your business buddy, thank you for the review."
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Alexis Montes

July 10, 2026

5  out of  5
rating by Alexis Montes
"My experience with Taylor Shepherd State Farm was excellent! Allie helped me with everything I needed quickly and efficiently. I couldn’t recommend them more!"
We responded:
"Thank you so much for the review Alexis! We appreciate the whole Montes crew, thank you for the kind words 😊"
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Randall Anderson

July 7, 2026

5  out of  5
rating by Randall Anderson
"I would highly recommend State Farm for your insurance on all the things you need covered at Taylor Shepherd they helped me with my insurance and I know they could help you as well all the people there treat you like family and have known you for ever"
We responded:
"Thank you Randall! That makes me feel incredibly honored to have you and so happy our daily efforts are noticed - we appreciate you!"
Profile photo of Connie McCoy

Connie McCoy

June 27, 2026

5  out of  5
rating by Connie McCoy
"They have always answered the same when I call, there is not a lot of changes with my policies, State farm checks to see if my policy prices changes. I like that it's so easy to pay your insurance and to talk to a person. Thank you Connie McCoy"
We responded:
"We’re so happy to have you Connie! Thank you for the review "
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T Merimee

June 17, 2026

5  out of  5
rating by T Merimee
"Very professional. Very patient. Very knowledgeable. These qualities reflect well on her and State Farm."
We responded:
"Wonderful to hear! Thank you so much for the kind words, all of which we aspire to daily. Thank you for your business!"