State Farm® Insurance Agent Taylor Shepherd

"We have used Taylor Shepherds office for several years now and it’s always a fantastic experience. Their prices are great for the coverage you get. Everyone there is super friendly and knowledgeable, our agent Ashley is phenomenal!! But no matter who you work with you can’t go wrong!"

"Friendliest office in the valley."

"Very good customer service"

"My daughter was involved in a hit and run accident (she was the one who was hit). She immediately called the police. She has been driving for maybe a year and a half. She couldn’t find her insurance card when the police officer arrived. We called State Farm and they sent it to her immediately. As a mom, I appreciated the compassion that State Farm showed. The first question they asked me was if my daughter was ok. They then quickly sent the insurance card via text. A few weeks later they called to make sure that everything was ok and to also congratulate my daughter for doing well in school. They took the extra time to follow up about the accident and to also acknowledge my daughter for her hard work in school. It meant a lot to the both of us."

"Friendliest office in the valley!"

"Emily, was so nice and knowledgeable and was able to save me money on my car, life, and house ins. Hands down best ins. HIGHLY RECOMMEND THANKS State Farm!!"

"Made the processes for getting my claim set up and my vehicle repaired very easy!"

"Coty was so helpful and patient getting us set up with car insurance and renters insurance. He made sure to get us the best rate and genuinely wants to help make sure we are satisfied as customers. We feel very happy with the switch to State Farm. Not only are we paying a good amount less but we feel confident that if we ever needed to make changes or ask questions, they would not hesitate!"

"Coty was great! Easy to work with and helped us get what we needed. Happy to have switched to State Farm from Allstate. Saves us more money and the customer service was better ."

"Great customer service and helpful answering questions around different types of coverage"

"Great services , amazing customer service"

"Recently purchased vehicle and homeowners insurance through Taylor Shepherd’s office. Very easy to get things setup. Reasonable rates. Helpful staff."

"They are quick to respond and have always been helpful."

"Ashley made changing home insurance and adding auto easy and painless! She was there for every question with answers to each one."

"I have renters insurance and car insurance at a very reasonable price. Ashley Chanze was a great help in explaining coverage and setting everything up. She is always available to answer questions. Very happy with the service at this agency."

"Ashley in this office goes above and beyond! I have been with State Farm for about 10 years and she is always responsive to any insurance needs or questions. She must have ran at least 10 homeowners insurance quotes for me when I was house hunting this past year too! She was so helpful with ensuring I knew if a house would require flood insurance and what my potential rates may be so I could make informed decisions prior to making an offer. She also guided me through what a claim process would be and what to expect when I was rearended. Ashley has always been pleasant to deal with. Highly recommend her knowledge and expertise!"

"Ashley Chanze was very helpful and very friendly. Saved us a lot of money with our auto and home ins."

"The moundsville location has very friendly agents. They are very helpful."

"Fabulous customer service and they strive to save you $!"

"Very helpful people!"

"Quick service. Reasonable pricing. Sara was a great help in a time sensitive situation. Thank you!"

"An absolute joke of a company. And the girls that work here are completely and utterly useless and incompetent."

"Ally was a WONDERFUL person to work with. I would highly recommend Taylor Shepherds office to anyone!!"

"Fantastic agency! I dealt with Sara for setting up my home, hospital income, life, umbrella and auto insurance and she did an absolute fantastic job. I even referred my parents to this agency for their needs as well. Everything went very smooth and Sara even set up a time to review my policies after they are issued by underwriting which is super important! This agency is top notch!"

"Definitely a 10 out of 10 for Nick! He’s the one that I dealt with and he was absolutely amazing and went above and beyond! If anyone switches to State Farm, make sure you ask for Nick! He was absolutely phenomenal."